Comments on: Portable North Pole – My Kids TV Advent Calendar 2009 – Day 2

By: Sylvain

Sylvain — Mon, 13 Dec 2010 14:57:29 +0000

@Andrea – I’m Sylvain of UGroupMedia, customer support for PNP and wanted to answer your question: “The link is no working? can any one give advice? my lil gal loved this year”

I’m not sure what link you are refering to. If you want to access the PNP web site, you need to go to http://www.portablenorthpole.tv

If you need to access customer support, you can go to http://www.portablenorthpole.tv/support. (If you are in canada, try http://www.portablenorthpole.ca/support)

Thanks for using PNP – I wish you and your family a wonderful holiday season.

By: Andrea

Andrea — Fri, 10 Dec 2010 21:06:22 +0000

The link is no working? can any one give advice? my lil gal loved this year

By: victoria

victoria — Tue, 07 Dec 2010 17:53:05 +0000

I don’t understand keep filling all the details in but it won’t play them like where it says should have spent less time on facebook it skips this whole page help !!!!

By: Julie

Julie — Tue, 07 Dec 2010 13:41:08 +0000

Thanks Alex. That worked!!

Congrats on a brilliant app.

Julie

By: shirley

shirley — Tue, 07 Dec 2010 10:12:02 +0000

Tried three times and it wouldn’t say the name of my girl.

By: My Kids TV Advent Calendar Day 2: Portable North Pole | My Kids TV

My Kids TV Advent Calendar Day 2: Portable North Pole | My Kids TV — Sat, 04 Dec 2010 21:39:15 +0000

[...] Last year the Portable North Pole (or PNP) website proved to be very popular with our readers. The good news is that the PNP is back and better than ever. [...]

By: Alexandre Bérard

Alexandre Bérard — Fri, 03 Dec 2010 18:22:23 +0000

Hi Julie – I’m Alexandre Bérard, CEO of UGroupMedia, creators of Portable North Pole.

We understand that a limited number of people encounter this error and we are working to correct it. We noticed that this problem often occurs with Internet Explorer 6, so if you use this version, I would strongly recommend updating to version 7 or 8, accessible for free online : http://www.microsoft.com/windows/internet-explorer/default.aspx … or try another browser.

If you use Internet Explorer 8, please be sure the “compatibility mode” is turned off.

If you use another browser, please let me know which so that we can fix the problem.

Thank you for letting us know about this problem and please accept our apology.

All the best,

Alex

By: Julie

Julie — Thu, 02 Dec 2010 13:57:46 +0000

hi, I’m in Ireland and we have no postcodes here so I’ve clicked on ‘don’t know’ but it won’t let me continue.

can anyone help?

By: Alexandre Bérard

Alexandre Bérard — Wed, 01 Dec 2010 16:30:09 +0000

Hi Kevin – I’m Alexandre Bérard, CEO of UGroupMedia, creators of Portable North Pole.

Thanks to feedback like yours, we’re going to be introducing drop down menus later. This will make navigation more intuitive. But yes, you are able choose only one option per page rather than 1 per category.

Thanks again for taking the time to comment – hope your loved ones will enjoy PNP as much this year as they did last year.

All the best to you and yours this holiday season.

Alex.

By: Kevin

Kevin — Mon, 29 Nov 2010 16:16:11 +0000

Im having problems with step 3, where it lists about 5 catigories like should have spent less time on….., I choose one bubble, go to the next catagory on the same page click on another bubble and it erases everything above like it only will allow 1 bubble per page instead of 1 per catagory. even though its clearly 1 per catagory. this was priceless last year but now my video will play but it skips everything. “Hello … i hear you should have spent less time on and your should have spent more on and maybe next year you can be on the good list. aww thats just precious aint it. wtf